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  • featured
    • About
      New Arrivals
      Customer Favorites
      Sale
      Zero Waste
  • services
  • brands
    • 100% PURE
      ACURE
      AGENT NATEUR
      ALIMA PURE
      ĀTHR BEAUTY
      BLUME
      CLAWS OUT
      COMMON GOOD & CO.
      ERE PEREZ
      EU'GENIA SHEA
      FITGLOW BEAUTY
      HAN SKINCARE COSMETICS
      HOLIFROG
      ILIA BEAUTY
      INDIE LEE
      INNERSENSE ORGANIC BEAUTY
      JOSH ROSEBROOK
      KINFIELD
      LAVANILA
      LILY LOLO
      MAX GREEN ALCHEMY
      MAYA CHIA
      ME MOTHER EARTH
      MOUNT LAI
      NOPALERA
      ODACITÉ
      ONEKA
      ONE LOVE ORGANICS
      ORGANIC BATH CO.
      OSMIA
      PIPERWAI
      PLAINE PRODUCTS
      POPPY & POUT
      RMS BEAUTY
      RÓEN
      ROUTINE.
      SALLYEANDER
      STRANGE BIRD
      SUNTEGRITY SKINCARE
      UPCIRCLE
      UPFRONT
      URSA MAJOR
  • makeup
    • Shop by Product
      • Primer
      • Foundation
      • Concealers & Correctors
      • Bronzers & Highlighters
      • Blush
      • Eyes & Brows
      • Finishing Powder
      • Lips
      • SPF
      • Accessories & Tools
      • Palettes & Kits
      • Shop All Makeup
      Shop by Need
      • Sheer to Medium Coverage
      • Medium to Full Coverage
      • Dewy Finish
      • Matte Finish
      • Dry to Mature Skin
      • Oily & Combo Skin
      • Vegan
      • Gluten Free
      Shop By Brand
      • 100% Pure
      • ĀTHR Beauty
      • Alima Pure
      • Ere Perez
      • Fitglow Beauty
      • HAN Skincare Cosmetics
      • Ilia
      • Lily Lolo
      • RMS Beauty
      • RÓEN
  • skincare
    • Shop By Product
      • Cleansers
      • Toners
      • Oils & Serums
      • Moisturizers
      • Masks & Exfoliants
      • Beauty Tools
      • Eye Care
      • Treatment
      • SPF
      • Lip Care
      • Shop All Skincare
      Shop By Need
      • Acne Prone & Oily
      • Anti-Aging
      • Brightening & Hyperpigmentation
      • Certified Organic
      • Combination
      • Dry Skin
      • Gluten Free
      • Sensitive Skin
      • Vegan
      Shop By Brand
      • 100% Pure
      • Acure
      • Ere Perez
      • Fitglow Beauty
      • HoliFrog
      • Indie Lee
      • Josh Rosebrook
      • Kinfield
      • Maya Chia
      • Mount Lai
      • Odacité
      • One Love Organics
      • Osmia
      • Poppy & Pout
      • RMS Beauty
      • Strange Bird
      • Suntegrity
      • UpCircle
      • Ursa Major
  • hair
    • Shop by Product
      • Shampoo
      • Conditioner
      • Treatment & Styling
      • Shop All Hair
      Shop by Need
      • Curl Management
      • Moisture & Repair
      • Oil Control
      • Scalp Repair
      • Smooth & Shine
      • Volume
      • Gluten Free
      • Vegan
      Shop by Brand
      • 100% Pure
      • Acure
      • Innersense Organic Beauty
      • Max Green Alchemy
      • Oneka
      • Plaine Products
      • Routine.
      • Upfront
  • bath & body
    • Body Moisturizers
      Body Scrubs
      Body Wash
      Hand Cream
      Nails
      Outdoor Care
      Personal Care
      Wellness
      Shop All Body
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Shipping

Domestic orders over $65 ship free.

All other orders use courier calculated shipping based on weight for postage options.

Most orders ship within 24 to 48 hours, regardless of the postage selected. Expedited shipping effects only the package's time in transit, and does not impact the 24 - 48 hours needed to fulfill the order.

If we encounter any delays fulfilling your order, or if a product is back ordered, we will notify you via the email address or telephone number provided.

Returns 

We strongly encourage sampling and swatching products prior to purchase. Cosmetics that are returned are unfortunately unable to be repurposed or used and usually end up in the landfill.

At Fig & Flower we properly dispose of the containers via Terracycle of returned products. Unfortunately the product itself is disposed of for sanitary reasons. 

To reduce waste we offer in-store testers for all of our products. We want customers to love our products as much as we do and understand returns happen.

You have 21 days to make a return. To complete your return, we require a receipt or proof of purchase. Certain brands, like Common Good, are ineligible for return.

Unopened, unused product will be eligible for a full refund. To be eligible for a refund, the product must be in its original packaging and condition.

Our system processes refunds within 24 - 48 hours, but banks and credit card companies can take up to 10 days to post returned funds. If you haven’t received a refund yet, contact your credit card company or bank first. If it has been more than 10 days and you still have not received your refund, please contact us at contact@shopfigandflower.com.

Used or Opened product is eligible for exchange or store credit only. Purchases made with store credit are final sale.

If your product was damaged, we will exchange the item for a non-damaged unit. If we are unable to offer a replacement, we will issue a refund.

We reserve the right to refuse a return for any reason, including excessive returns or abuse of the return policy. 

Returns by Mail

Items being returned by mail require pre-approval. Items returned to the store without pre-approval will not be accepted and will not be returned.

The cost of shipping is not eligible for refund or store credit. The customer is responsible for shipping costs associated with making a return.

Once your return is received and inspected, we will send you an email to notify you that we have processed your refund (for unused product) or store credit (for used product).

 

Sale items

All sale items are final sale. Products purchased during a sale or using a discount code are ineligible for return.

Exchanges (if applicable)
We will replace items if they are defective or damaged. If you need to exchange a damaged or defective product, send us an email at contact@shopfigandflower.com.

Shipping

Once received pre-approval, return your product to Fig & Flower, 636 N. Highland Ave NE, Atlanta, Georgia 30306.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. The customer is responsible for any lost shipments being returned to the store.

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Terms of service

atlanta location

632 N. Highland Ave
Atlanta, GA 30306
Get Directions

HOURS:
Tuesday - Friday
11:00am-6:00pm

Saturday
11:00am-5:00pm

Sunday
12:00pm-5:00pm

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